Callbell - Notice history

All systems operational

Web Dashboard - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Mobile App - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Public API - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Analytics - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Facebook Integration - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

WhatsApp Integration - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Instagram Integration - Operational

99.94% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.83%

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Mar 2023
Apr 2023
May 2023

Telegram Integration - Operational

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2023
Apr 2023
May 2023

Notice history

View current status

May 2023

Dashboard networking issue
ResolvedDegraded performance1 hour 58 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Cloudflare identified the issue and is currently working for a fix.

  • InvestigatingUTC

    Cloudflare, our CDN provider, is currently experiencing issues in the APAC and SAM regions:

    https://www.cloudflarestatus.com/incidents/28lv1y81cvh9

    This will cause our web, desktop and mobile app to work slowly or not loading at all from those regions. We'll keep posting updates.

Search issues
ResolvedDegraded performance4 hours 14 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Our team identified the issue. Search is working with delays. We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Currently search on Callbell is impacted. Chat messaging works as expected. Our team is working on a fix.

Cloudflare issue in LatAm
ResolvedDegraded performance2 hours 44 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Cloudflare implemented a fix, we'll keep monitoring as well for further errors.

  • InvestigatingUTC

    Our CDN provider, Cloudflare, is currently experiencing issues in some LatAm countries:

    https://www.cloudflarestatus.com/incidents/7fh5n2137flg

Application Slowdowns / 500
ResolvedDegraded performance
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Callbell is experiencing an extremely high load. Our team is working on fixing the issue.

  • ResolvedUTC

    This incident has been resolved.

Instagram Integration issues
ResolvedPartial outage4 hours 15 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We detected a decrease in Instagram message volumes. Our team is working on a prompt fix.

Apr 2023

Delays in WhatsApp Business API notifications and messages
ResolvedDegraded performance9 hours 30 minutes
  • ResolvedUTC

    Our BSP partner resolved the issue, messages on WhatsApp Business API should behave normally. We'll keep monitoring the situation in the next hours.

  • InvestigatingUTC

    Our BSP is currently experiencing long delays with message status notifications. Our team is following up closely the situation and working for a fix.

Mar 2023

Push notifications not working
ResolvedDegraded performance
  • InvestigatingUTC

    Push notifications are not being delivered in our mobile app. Our team is investigating and working for a prompt fix.

  • ResolvedUTC

    This incident has been resolved.

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Mar 2023 to May 2023

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