Callbell - Notice history

All systems operational

Web Dashboard - Operational

99.99% uptime
Dec 2022 · 100.0%Jan 2023 · 99.96%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Mobile App - Operational

100.0% uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Public API - Operational

99.99% uptime
Dec 2022 · 99.97%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Analytics - Operational

100.0% uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Facebook Integration - Operational

99.99% uptime
Dec 2022 · 100.0%Jan 2023 · 99.96%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

WhatsApp Integration - Operational

99.96% uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 99.88%

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Dec 2022
Jan 2023
Feb 2023

Instagram Integration - Operational

99.99% uptime
Dec 2022 · 100.0%Jan 2023 · 99.96%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Telegram Integration - Operational

100.0% uptime
Dec 2022 · 100.0%Jan 2023 · 100.0%Feb · 100.0%

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Dec 2022
Jan 2023
Feb 2023

Notice history

View current status

Feb 2023

WhatsApp Business optins issues
ResolvedPartial outage2 hours 39 minutes
  • ResolvedUTC

    The issue was resolved by our partner, it's now possible to use outbound messages from WhatsApp Business API. Our team will keep monitoring the situation in the upcoming hours.

  • IdentifiedUTC

    Our partner identified the issue and is working for a prompt fix. The issue seems to impact session messaging, not templates as originally mentioned.

    We'll post an update as soon as we have new information.

  • InvestigatingUTC

    Our WhatsApp BSP is currently undergoing through an outage. Some parts of the system, like outbound templates, are impacted meaning that it will not be possible to reach back to customers after 24 hours window.

    We're working closely with their team for a prompt fix.

Jan 2023

Facebook Messenger and Instagram down
ResolvedPartial outage59 minutes
  • ResolvedUTC

    The connectivity of services is back to normal.

  • MonitoringUTC

    The services are back and recovering. Our team will keep monitoring the situation.

  • IdentifiedUTC

    DigitalOcean confirmed an issue on LON1, NYC1, NYC3, SFO2, SFO3, AMS3, and FRA1 regions:

    https://status.digitalocean.com/incidents/z23xzdw63qcf

  • InvestigatingUTC

    One of our providers, DigitalOcean, is having issues on the London area. We're currently working on fixing the issue.

Dec 2022

Public API unavailable
ResolvedPartial outage49 minutes
  • ResolvedUTC

    The public API is reachable once again. Our team will keep monitoring traffic in the upcoming hours.

  • InvestigatingUTC

    Our API endpoints (https://api.callbell.eu) are currently not reachable. Webhooks are not impacted by this and are working normally. We are currently investigating this incident.

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Dec 2022 to Feb 2023

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