Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Mobile App - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Public API - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Analytics - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Facebook Integration - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

WhatsApp Integration - Operational

100% - uptime
Jun 2023 · 99.95%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Instagram Integration - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Telegram Integration - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

Aug 2023

Issues when recording audio messages
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Message search & Analytics not available
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Digital Ocean identified the issue and release a fix. Analytics on Callbell & Search are accessible again.

    We'll keep monitoring on the upcoming hours if the fix is stable.

  • Investigating
    Investigating

    One of our cloud providers, Digital Ocean, is currently experiencing a wide outage. Message search & analytics are currently unavailable. Our team is working on restoring those services.

Jul 2023

No notices reported this month

Jun 2023

WhatsApp Business send message errors
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    Our BSP reproduced and is currently working for a fix. We'll post updates in real-time regarding the resolution steps.

  • Investigating
    Investigating

    Our BSP is currently experiencing issues with sending messages, both session and template. We're working with them from a prompt fix.

Jun 2023 to Aug 2023

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