Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Mobile App - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Public API - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Analytics - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Facebook Integration - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.87%

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Sep 2023
Oct 2023
Nov 2023

WhatsApp Integration - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.83%

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Sep 2023
Oct 2023
Nov 2023

Instagram Integration - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Telegram Integration - Operational

100% - uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

Nov 2023

WhatsApp Business Provider issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.

  • Investigating
    Investigating

    Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Facebook Messenger outbound issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Meta identified the issue and it's working on a fix.

  • Investigating
    Investigating

    Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.

WhatsApp Business API slow inbound / outbound messages
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the cause of this incident and this has been fixed. We are monitoring closely the messaging performance, and we'll let you know the results.

  • Investigating
    Investigating

    Our WhatsApp Business provider is experiencing technical issues in the LatAm area. Messages will be delivered and sent at a slower rate.

    Our team is working with them for a prompt fix.

Oct 2023

No notices reported this month

Sep 2023

Delays in notification receipts
  • Resolved
    Resolved

    All messages and notifications are processed are processed at nominal speed. Our team will keep monitoring traffic in the upcoming hours.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Callbell is facing an extremely high load of traffic, which is delaying all of our systems. We are currently investigating this incident.

Sep 2023 to Nov 2023

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