Callbell - Notice history

All systems operational

Web Dashboard - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Mobile App - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Public API - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Analytics - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Facebook Integration - Operational

99.96% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.87%

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Sep 2023
Oct 2023
Nov 2023

WhatsApp Integration - Operational

99.94% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.83%

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Sep 2023
Oct 2023
Nov 2023

Instagram Integration - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Telegram Integration - Operational

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2023
Oct 2023
Nov 2023

Notice history

View current status

Nov 2023

WhatsApp Business Provider issues
ResolvedPartial outage4 hours 1 minute
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.

  • InvestigatingUTC

    Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Facebook Messenger outbound issues
ResolvedPartial outage3 hours
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Meta identified the issue and it's working on a fix.

  • InvestigatingUTC

    Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.

WhatsApp Business API slow inbound / outbound messages
ResolvedDegraded performance4 hours
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have identified the cause of this incident and this has been fixed. We are monitoring closely the messaging performance, and we'll let you know the results.

  • InvestigatingUTC

    Our WhatsApp Business provider is experiencing technical issues in the LatAm area. Messages will be delivered and sent at a slower rate.

    Our team is working with them for a prompt fix.

Oct 2023

No notices reported this month

Sep 2023

Delays in notification receipts
ResolvedDegraded performance2 hours 55 minutes
  • ResolvedUTC

    All messages and notifications are processed are processed at nominal speed. Our team will keep monitoring traffic in the upcoming hours.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Callbell is facing an extremely high load of traffic, which is delaying all of our systems. We are currently investigating this incident.

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