Callbell - WhatsApp Business API slow inbound / outbound messages – Incident details

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Show current status

WhatsApp Business API slow inbound / outbound messages

ResolvedDegraded performance4 hours

Affected

WhatsApp Integration

Degraded performance from 6:52 PM to 10:52 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We have identified the cause of this incident and this has been fixed. We are monitoring closely the messaging performance, and we'll let you know the results.

  • InvestigatingUTC

    Our WhatsApp Business provider is experiencing technical issues in the LatAm area. Messages will be delivered and sent at a slower rate.

    Our team is working with them for a prompt fix.