Facebook Messenger outbound issues - Incident details - Callbell

Started

November 15, 2023 at 11:30 PM

Status

Resolved after about 3 hours

Impact

Partial outage

Affected

Facebook Integration

Resolved
November 16, 2023 at 2:30 AM
Resolved
November 16, 2023 at 2:30 AM
This incident has been resolved.
Identified
November 15, 2023 at 11:30 PM
Identified
November 15, 2023 at 11:30 PM
Meta identified the issue and it's working on a fix.
Investigating
November 15, 2023 at 6:10 PM
Investigating
November 15, 2023 at 6:10 PM
Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.