All systems operational

Resolved
Facebook Messenger outbound issues

Started
November 15, 2023 at 11:30 PM
Status
Resolved after about 3 hours

Impact

Partial outage
Affected
Facebook Integration
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Meta identified the issue and it's working on a fix.

  • Investigating
    Investigating

    Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.