All systems operational

Web Dashboard

99.99 % uptime
Dec 2022
Jan 2023
Feb 2023

Mobile App

100 % uptime
Dec 2022
Jan 2023
Feb 2023

Public API

99.99 % uptime
Dec 2022
Jan 2023
Feb 2023

Facebook Integration

99.99 % uptime
Dec 2022
Jan 2023
Feb 2023

WhatsApp Integration

99.96 % uptime
Dec 2022
Jan 2023
Feb 2023

Instagram Integration

99.99 % uptime
Dec 2022
Jan 2023
Feb 2023

Telegram Integration

100 % uptime
Dec 2022
Jan 2023
Feb 2023

Notifications

100 % uptime
Dec 2022
Jan 2023
Feb 2023

Notice history

Feb 2023

WhatsApp Business optins issues
  • Resolved

    The issue was resolved by our partner, it's now possible to use outbound messages from WhatsApp Business API. Our team will keep monitoring the situation in the upcoming hours.

  • Identified

    Our partner identified the issue and is working for a prompt fix. The issue seems to impact session messaging, not templates as originally mentioned.

    We'll post an update as soon as we have new information.

  • Investigating

    Our WhatsApp BSP is currently undergoing through an outage. Some parts of the system, like outbound templates, are impacted meaning that it will not be possible to reach back to customers after 24 hours window.

    We're working closely with their team for a prompt fix.

Jan 2023

Facebook Messenger and Instagram down

Dec 2022

Public API unavailable
  • Resolved

    The public API is reachable once again. Our team will keep monitoring traffic in the upcoming hours.

  • Investigating

    Our API endpoints (https://api.callbell.eu) are currently not reachable. Webhooks are not impacted by this and are working normally. We are currently investigating this incident.

Dec 2022 to Feb 2023