This incident has been resolved.
We implemented a fix and are currently monitoring the result.
Our BSP reproduced and is currently working for a fix. We'll post updates in real-time regarding the resolution steps.
Our BSP is currently experiencing issues with sending messages, both session and template. We're working with them from a prompt fix.
Cloudflare identified the issue and is currently working for a fix.
Cloudflare, our CDN provider, is currently experiencing issues in the APAC and SAM regions:
This will cause our web, desktop and mobile app to work slowly or not loading at all from those regions. We'll keep posting updates.
Our team identified the issue. Search is working with delays. We are continuing to work on a fix for this incident.
Currently search on Callbell is impacted. Chat messaging works as expected. Our team is working on a fix.
Cloudflare implemented a fix, we'll keep monitoring as well for further errors.
Our CDN provider, Cloudflare, is currently experiencing issues in some LatAm countries:
We are continuing to work on a fix for this incident.
Callbell is experiencing an extremely high load. Our team is working on fixing the issue.
We detected a decrease in Instagram message volumes. Our team is working on a prompt fix.
Our BSP partner resolved the issue, messages on WhatsApp Business API should behave normally. We'll keep monitoring the situation in the next hours.
Our BSP is currently experiencing long delays with message status notifications. Our team is following up closely the situation and working for a fix.
Apr 2023 to Jun 2023