Notice history

Web Dashboard

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Mobile App

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Public API

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Facebook Integration

99.96% uptime

Nov 202399.87% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

WhatsApp Integration

99.94% uptime

Nov 202399.83% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Instagram Integration

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Telegram Integration

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Notifications

100.0% uptime

Nov 2023100.0% uptime

Dec 2023100.0% uptime

Jan 2024100.0% uptime

Jan 2024

Upcoming Database Maintenance on 08/01/2024

Completed
January 08, 2024 at 3:05 AM
Completed
January 08, 2024 at 3:05 AM
Maintenance has completed successfully
Update
January 08, 2024 at 2:00 AM
In progress
January 08, 2024 at 2:00 AM
Maintenance is now in progress
In progress
January 08, 2024 at 1:00 AM
In progress
January 08, 2024 at 1:00 AM
Maintenance is now in progress

Dec 2023

No notices reported this month

Nov 2023

Resolved
November 24, 2023 at 5:22 PM
Resolved
November 24, 2023 at 5:22 PM
This incident has been resolved.
Identified
November 24, 2023 at 4:03 PM
Identified
November 24, 2023 at 4:03 PM
Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.
Investigating
November 24, 2023 at 1:21 PM
Investigating
November 24, 2023 at 1:21 PM
Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Resolved
November 16, 2023 at 2:30 AM
Resolved
November 16, 2023 at 2:30 AM
This incident has been resolved.
Identified
November 15, 2023 at 11:30 PM
Identified
November 15, 2023 at 11:30 PM
Meta identified the issue and it's working on a fix.
Investigating
November 15, 2023 at 6:10 PM
Investigating
November 15, 2023 at 6:10 PM
Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.

Resolved
November 07, 2023 at 10:52 PM
Resolved
November 07, 2023 at 10:52 PM
This incident has been resolved.
Monitoring
November 07, 2023 at 9:38 PM
Monitoring
November 07, 2023 at 9:38 PM
We implemented a fix and are currently monitoring the result.
Identified
November 07, 2023 at 9:17 PM
Identified
November 07, 2023 at 9:17 PM
We have identified the cause of this incident and this has been fixed. We are monitoring closely the messaging performance, and we'll let you know the results.
Investigating
November 07, 2023 at 6:52 PM
Investigating
November 07, 2023 at 6:52 PM
Our WhatsApp Business provider is experiencing technical issues in the LatAm area. Messages will be delivered and sent at a slower rate.

Our team is working with them for a prompt fix.

Nov 2023 to Jan 2024