All systems operational

Web Dashboard

99.99 % uptime
Oct 2022
Nov 2022
Dec 2022

Mobile App

99.99 % uptime
Oct 2022
Nov 2022
Dec 2022

Public API

99.99 % uptime
Oct 2022
Nov 2022
Dec 2022

Facebook Integration

100 % uptime
Oct 2022
Nov 2022
Dec 2022

WhatsApp Integration

99.96 % uptime
Oct 2022
Nov 2022
Dec 2022

Instagram Integration

100 % uptime
Oct 2022
Nov 2022
Dec 2022

Telegram Integration

100 % uptime
Oct 2022
Nov 2022
Dec 2022

Notifications

100 % uptime
Oct 2022
Nov 2022
Dec 2022

Notice history

Dec 2022

Public API unavailable
  • Resolved
    December 24, 2022 at 11:11 AM

    The public API is reachable once again. Our team will keep monitoring traffic in the upcoming hours.

  • Investigating
    December 24, 2022 at 10:22 AM

    Our API endpoints (https://api.callbell.eu) are currently not reachable. Webhooks are not impacted by this and are working normally. We are currently investigating this incident.

Nov 2022

callbell.eu domain issues
  • Resolved
    November 28, 2022 at 3:31 PM

    A fix was released, our team will keep monitoring the situation in the upcoming hours.

  • Investigating
    November 28, 2022 at 3:21 PM

    Currently the web and mobile application are not accessible. Our team is working for a prompt fix.

WhatsApp Business API issues
  • Resolved
    November 08, 2022 at 8:00 AM

    The issue was resolved.

  • Monitoring
    November 08, 2022 at 7:59 AM

    Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.

  • Investigating
    November 08, 2022 at 7:34 AM

    Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.

Oct 2022

Slowdowns in Web App
  • Resolved
    October 25, 2022 at 2:24 PM

    The issue was resolved, application speed should be back to normal.

  • Identified
    October 25, 2022 at 2:08 PM

    Our search engine is experiencing serious slowdowns and impacting the whole service. Our team is working for a fix.

  • Investigating
    October 25, 2022 at 1:56 PM

    We are currently investigating this incident.

WhatsApp Global Issues
  • Resolved
    October 25, 2022 at 11:00 AM

    Meta marked the issue as resolved. We'll keep monitoring the flow of messages in the upcoming hours

  • Investigating
    October 25, 2022 at 9:15 AM

    Meta is currently experiencing issues on a global scale for WhatsApp:

    https://metastatus.com/whatsapp-business-api

    Messages reception and sending is delayed. Our team is working on a prompt fix and will give regular updates here.

WhatsApp QR API issues
  • Resolved
    October 14, 2022 at 7:18 PM

    We just resolved the issue!

  • Monitoring
    October 14, 2022 at 4:15 PM

    We implemented a fix and currently monitoring the result.

  • Investigating
    October 14, 2022 at 3:56 PM

    We are currently investigating this incident.

Oct 2022 to Dec 2022