Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Mobile App - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Public API - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Facebook Integration - Operational

100% - uptime
Nov 2023 · 99.87%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

WhatsApp Integration - Operational

100% - uptime
Nov 2023 · 99.83%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Instagram Integration - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Telegram Integration - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

Upcoming Database Maintenance on 08/01/2024
  • Completed
    January 08, 2024 at 3:05 AM
    Completed
    January 08, 2024 at 3:05 AM

    Maintenance has completed successfully

  • Update
    January 08, 2024 at 2:00 AM
    In progress
    January 08, 2024 at 2:00 AM

    Maintenance is now in progress

  • In progress
    January 08, 2024 at 1:00 AM
    In progress
    January 08, 2024 at 1:00 AM

    Maintenance is now in progress

Dec 2023

No notices reported this month

Nov 2023

WhatsApp Business Provider issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.

  • Investigating
    Investigating

    Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Facebook Messenger outbound issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Meta identified the issue and it's working on a fix.

  • Investigating
    Investigating

    Currently it's not possible to send outbound messages through our Facebook Messenger integration due to issue with Meta Cloud API. We are currently investigating this incident and will provide a fix as soon as possible.

WhatsApp Business API slow inbound / outbound messages
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have identified the cause of this incident and this has been fixed. We are monitoring closely the messaging performance, and we'll let you know the results.

  • Investigating
    Investigating

    Our WhatsApp Business provider is experiencing technical issues in the LatAm area. Messages will be delivered and sent at a slower rate.

    Our team is working with them for a prompt fix.

Nov 2023 to Jan 2024

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