All systems operational

Web Dashboard

99.99 % uptime
Jan 202399.96% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Mobile App

100 % uptime
Jan 2023100% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Public API

100 % uptime
Jan 2023100% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Facebook Integration

99.99 % uptime
Jan 202399.96% uptime
Feb 2023100% uptime
Mar 2023100% uptime

WhatsApp Integration

99.96 % uptime
Jan 2023100% uptime
Feb 202399.88% uptime
Mar 2023100% uptime

Instagram Integration

99.99 % uptime
Jan 202399.96% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Telegram Integration

100 % uptime
Jan 2023100% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Notifications

100 % uptime
Jan 2023100% uptime
Feb 2023100% uptime
Mar 2023100% uptime

Notice history

Mar 2023

Push notifications not working
  • Investigating

    Push notifications are not being delivered in our mobile app. Our team is investigating and working for a prompt fix.

  • Resolved

    This incident has been resolved.

Feb 2023

WhatsApp Business optins issues
  • Resolved

    The issue was resolved by our partner, it's now possible to use outbound messages from WhatsApp Business API. Our team will keep monitoring the situation in the upcoming hours.

  • Identified

    Our partner identified the issue and is working for a prompt fix. The issue seems to impact session messaging, not templates as originally mentioned.

    We'll post an update as soon as we have new information.

  • Investigating

    Our WhatsApp BSP is currently undergoing through an outage. Some parts of the system, like outbound templates, are impacted meaning that it will not be possible to reach back to customers after 24 hours window.

    We're working closely with their team for a prompt fix.

Jan 2023

Facebook Messenger and Instagram down

Jan 2023 to Mar 2023