Callbell - Major outage – Incident details

All systems operational

Major outage

Resolved
Major outage
Started about 1 month agoLasted about 2 hours

Affected

Web Dashboard

Major outage from 2:00 PM to 3:57 PM, Operational from 3:57 PM to 4:14 PM

Mobile App

Major outage from 2:00 PM to 3:57 PM, Operational from 3:57 PM to 4:14 PM

Public API

Major outage from 2:00 PM to 3:57 PM, Operational from 3:57 PM to 4:14 PM

Analytics

Major outage from 2:00 PM to 4:14 PM

Facebook Integration

Major outage from 2:00 PM to 3:57 PM, Operational from 3:57 PM to 4:14 PM

WhatsApp Integration

Major outage from 2:00 PM to 3:57 PM, Operational from 3:57 PM to 4:14 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The app is working again, but chat counters are unavailable for now.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.