Callbell - Message search & Analytics not available – Incident details

All systems operational

Message search & Analytics not available

Resolved
Operational
Started almost 2 years agoLasted about 3 hours

Affected

Web Dashboard

Operational from 11:11 AM to 2:00 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Digital Ocean identified the issue and release a fix. Analytics on Callbell & Search are accessible again.

    We'll keep monitoring on the upcoming hours if the fix is stable.

  • Investigating
    Investigating

    One of our cloud providers, Digital Ocean, is currently experiencing a wide outage. Message search & analytics are currently unavailable. Our team is working on restoring those services.