All systems operational

Resolved
WhatsApp Business send message errors

Started
June 26, 2023 at 8:21 AM
Status
Resolved after about 1 hour

Impact

Partial outage
Affected
WhatsApp Integration
  • Resolved

    This incident has been resolved.

  • Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified

    Our BSP reproduced and is currently working for a fix. We'll post updates in real-time regarding the resolution steps.

  • Investigating

    Our BSP is currently experiencing issues with sending messages, both session and template. We're working with them from a prompt fix.