Media Send Impacted (Gupshup Integration Only)

Resolved

Degraded performance

Started over 1 year agoMarch 07, 2025Lasted 3 hours 50 minutesMarch 07, 20252:296:20 PMUTC

Affected

WhatsApp Integration

Updates

Resolved
March 07, 2025 at 6:20 PMUTC
Resolved
March 07, 2025 at 6:20 PMUTC
Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved.
Investigating
March 07, 2025 at 2:29 PMUTC
Investigating
March 07, 2025 at 2:29 PMUTC
One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media (https://status.gupshup.io/#/incident/NC-yLCBPu6G_8PifX5UHH32GCa_5sQBfmxJ4eRF5enpxAGbYyM7gn8NggKRV6vE9Q01PUJd_ldxd3HFTdS7sLA==). We are currently investigating this incident.

Callbell - Media Send Impacted (Gupshup Integration Only) – Incident details