Delays in WhatsApp Business API notifications and messages

Resolved

Degraded performance

Started about 1 year ago Lasted about 10 hours

Affected

WhatsApp Integration

Updates

Resolved
April 10, 2023 at 10:30 PM
Resolved
April 10, 2023 at 10:30 PM
Our BSP partner resolved the issue, messages on WhatsApp Business API should behave normally. We'll keep monitoring the situation in the next hours.
Investigating
April 10, 2023 at 1:00 PM
Investigating
April 10, 2023 at 1:00 PM
Our BSP is currently experiencing long delays with message status notifications. Our team is following up closely the situation and working for a fix.