Callbell - Facebook Messenger and Instagram down – Incident details

All systems operational

Facebook Messenger and Instagram down

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

Facebook Integration

Partial outage from 1:48 AM to 2:48 AM

Instagram Integration

Partial outage from 1:48 AM to 2:48 AM

Web Dashboard

Partial outage from 1:48 AM to 2:48 AM

Updates
  • Resolved
    Resolved

    The connectivity of services is back to normal.

  • Monitoring
    Monitoring

    The services are back and recovering. Our team will keep monitoring the situation.

  • Identified
    Identified

    DigitalOcean confirmed an issue on LON1, NYC1, NYC3, SFO2, SFO3, AMS3, and FRA1 regions:

    https://status.digitalocean.com/incidents/z23xzdw63qcf

  • Investigating
    Investigating

    One of our providers, DigitalOcean, is having issues on the London area. We're currently working on fixing the issue.