Facebook Messenger and Instagram down – Incident details

Started

January 21, 2023 at 1:48 AM

Status

Resolved after about 1 hour

Impact

Partial outage

Affected

Facebook Integration

Instagram Integration

Web Dashboard

Resolved
January 21, 2023 at 2:48 AM
Resolved
January 21, 2023 at 2:48 AM
The connectivity of services is back to normal.
Monitoring
January 21, 2023 at 2:01 AM
Monitoring
January 21, 2023 at 2:01 AM
The services are back and recovering. Our team will keep monitoring the situation.
Identified
January 21, 2023 at 2:00 AM
Identified
January 21, 2023 at 2:00 AM
DigitalOcean confirmed an issue on LON1, NYC1, NYC3, SFO2, SFO3, AMS3, and FRA1 regions:

https://status.digitalocean.com/incidents/z23xzdw63qcf
Investigating
January 21, 2023 at 1:48 AM
Investigating
January 21, 2023 at 1:48 AM
One of our providers, DigitalOcean, is having issues on the London area. We're currently working on fixing the issue.