Callbell - WhatsApp Business API issues – Incident details

All systems operational

WhatsApp Business API issues

Resolved
Major outage
Started over 1 year agoLasted 27 minutes

Affected

WhatsApp Integration

Major outage from 7:34 AM to 8:00 AM

Updates
  • Resolved
    Resolved

    The issue was resolved.

  • Monitoring
    Monitoring

    Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.

  • Investigating
    Investigating

    Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.