Callbell - Reply messages not working on WhatsApp Business – Incident details

All systems operational

Reply messages not working on WhatsApp Business

Resolved
Degraded performance
Started almost 2 years agoLasted about 3 hours

Affected

WhatsApp Integration

Degraded performance from 1:34 PM to 5:02 PM

Updates
  • Resolved
    Resolved

    The issue was resolved by our WhatsApp Business Provider: https://status.gupshup.io

    Replying to messages should now work as expected.

  • Investigating
    Investigating

    Replies to WhatsApp Business message is not working for some accounts. Our team is investigating on the issue.