Reply messages not working on WhatsApp Business – Incident details

Started

September 19, 2022 at 1:34 PM

Status

Resolved after about 3 hours

Impact

Degraded performance

Affected

WhatsApp Integration

Resolved
September 19, 2022 at 5:02 PM
Resolved
September 19, 2022 at 5:02 PM
The issue was resolved by our WhatsApp Business Provider: https://status.gupshup.io

Replying to messages should now work as expected.
Investigating
September 19, 2022 at 1:34 PM
Investigating
September 19, 2022 at 1:34 PM
Replies to WhatsApp Business message is not working for some accounts. Our team is investigating on the issue.