Reply messages not working on WhatsApp Business

Resolved

Degraded performance

Started over 2 years agoLasted about 3 hours

Affected

WhatsApp Integration

Updates

Resolved
September 19, 2022 at 5:02 PM
Resolved
September 19, 2022 at 5:02 PM
The issue was resolved by our WhatsApp Business Provider: https://status.gupshup.io

Replying to messages should now work as expected.
Investigating
September 19, 2022 at 1:34 PM
Investigating
September 19, 2022 at 1:34 PM
Replies to WhatsApp Business message is not working for some accounts. Our team is investigating on the issue.

Callbell - Reply messages not working on WhatsApp Business – Incident details