Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Nov 2022 · 99.97%Dec · 100.0%Jan 2023 · 99.96%

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Nov 2022
Dec 2022
Jan 2023

Mobile App - Operational

100% - uptime
Nov 2022 · 99.97%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Public API - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 99.97%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Facebook Integration - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 99.96%

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Nov 2022
Dec 2022
Jan 2023

WhatsApp Integration - Operational

100% - uptime
Nov 2022 · 99.94%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Instagram Integration - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 99.96%

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Nov 2022
Dec 2022
Jan 2023

Telegram Integration - Operational

100% - uptime
Nov 2022 · 100.0%Dec · 100.0%Jan 2023 · 100.0%

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Nov 2022
Dec 2022
Jan 2023

Notice history

Jan 2023

Facebook Messenger and Instagram down
  • Resolved
    Resolved

    The connectivity of services is back to normal.

  • Monitoring
    Monitoring

    The services are back and recovering. Our team will keep monitoring the situation.

  • Identified
    Identified

    DigitalOcean confirmed an issue on LON1, NYC1, NYC3, SFO2, SFO3, AMS3, and FRA1 regions:

    https://status.digitalocean.com/incidents/z23xzdw63qcf

  • Investigating
    Investigating

    One of our providers, DigitalOcean, is having issues on the London area. We're currently working on fixing the issue.

Dec 2022

Public API unavailable
  • Resolved
    Resolved

    The public API is reachable once again. Our team will keep monitoring traffic in the upcoming hours.

  • Investigating
    Investigating

    Our API endpoints (https://api.callbell.eu) are currently not reachable. Webhooks are not impacted by this and are working normally. We are currently investigating this incident.

Nov 2022

callbell.eu domain issues
  • Resolved
    Resolved

    A fix was released, our team will keep monitoring the situation in the upcoming hours.

  • Investigating
    Investigating

    Currently the web and mobile application are not accessible. Our team is working for a prompt fix.

WhatsApp Business API issues
  • Resolved
    Resolved

    The issue was resolved.

  • Monitoring
    Monitoring

    Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.

  • Investigating
    Investigating

    Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.

Nov 2022 to Jan 2023

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