Callbell - Notice history

Experiencing partially degraded performance

Web Dashboard - Degraded performance

100% - uptime
Apr 2024 · 99.83%May · 100.0%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Mobile App - Degraded performance

100% - uptime
Apr 2024 · 99.83%May · 100.0%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Public API - Degraded performance

100% - uptime
Apr 2024 · 99.83%May · 100.0%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Analytics - Degraded performance

100% - uptime
Apr 2024 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2024
May 2024
Jun 2024

Facebook Integration - Degraded performance

100% - uptime
Apr 2024 · 100.0%May · 99.99%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

WhatsApp Integration - Degraded performance

100% - uptime
Apr 2024 · 99.83%May · 99.97%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Instagram Integration - Degraded performance

100% - uptime
Apr 2024 · 100.0%May · 99.99%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Telegram Integration - Degraded performance

100% - uptime
Apr 2024 · 100.0%May · 99.99%Jun · 99.99%

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Apr 2024
May 2024
Jun 2024

Notice history

Jun 2024

Bot issues
  • Resolved
    Resolved

    The issue was fixed.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The issue was identified, team is working on a fix.

  • Investigating
    Investigating

    Bot is not working properly with significant delays. We are currently investigating this incident.

Duplicates and slowdowns messages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Slowdowns in sending messages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

May 2024

Delays in sending messages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Notification Delays for WhatsApp
  • Resolved
    Resolved

    This incident has been resolved. The speed of event delivery is back to regular values.

  • Investigating
    Investigating

    We are currently investigating this incident. Incoming read notifications may be delayed. Sending messages is not impacted.

WhatsApp Business Send is delayed
  • Resolved
    Resolved

    This incident has been resolved. Our team will closely keep monitoring in the upcoming hours.

  • Identified
    Identified

    Our team found the root issue. Messaging outbound will be restored shortly.

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2024

WhatsApp Business Provider issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.

  • Investigating
    Investigating

    Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Apr 2024 to Jun 2024

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