Affected
Degraded performance from 2:29 PM to 6:20 PM
Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved.
One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media (https://status.gupshup.io/#/incident/NC-yLCBPu6G_8PifX5UHH32GCa_5sQBfmxJ4eRF5enpxAGbYyM7gn8NggKRV6vE9Q01PUJd_ldxd3HFTdS7sLA==). We are currently investigating this incident.