Bot issues

Resolved

Degraded performance

Started over 1 year agoLasted about 4 hours

Affected

Web Dashboard

Mobile App

Public API

Facebook Integration

WhatsApp Integration

Instagram Integration

Updates

Resolved
June 20, 2024 at 5:18 PM
Resolved
June 20, 2024 at 5:18 PM
The issue was fixed.
Monitoring
June 20, 2024 at 2:30 PM
Monitoring
June 20, 2024 at 2:30 PM
We implemented a fix and are currently monitoring the result.
Identified
June 20, 2024 at 2:10 PM
Identified
June 20, 2024 at 2:10 PM
The issue was identified, team is working on a fix.
Investigating
June 20, 2024 at 1:30 PM
Investigating
June 20, 2024 at 1:30 PM
Bot is not working properly with significant delays. We are currently investigating this incident.

Callbell - Bot issues – Incident details