Callbell - Slowdowns in sending messages – Incident details

All systems operational

Slowdowns in sending messages

Resolved
Degraded performance
Started about 2 years agoLasted 27 minutes

Affected

Web Dashboard

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Mobile App

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Public API

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Facebook Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

WhatsApp Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Instagram Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.