Callbell - Slowdowns in sending messages – Incident details

Slowdowns in sending messages

ResolvedDegraded performance27 minutes

Affected

Web Dashboard

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Mobile App

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Public API

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Facebook Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

WhatsApp Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

Instagram Integration

Degraded performance from 11:50 AM to 12:11 PM, Operational from 12:11 PM to 12:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.