Callbell - Delays in notification receipts – Incident details

Delays in notification receipts

ResolvedDegraded performance2 hours 55 minutes

Affected

Web Dashboard

Degraded performance from 2:29 PM to 5:25 PM

Mobile App

Degraded performance from 2:29 PM to 5:25 PM

Public API

Degraded performance from 2:29 PM to 5:25 PM

  • ResolvedUTC

    All messages and notifications are processed are processed at nominal speed. Our team will keep monitoring traffic in the upcoming hours.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    Callbell is facing an extremely high load of traffic, which is delaying all of our systems. We are currently investigating this incident.