WhatsApp Business API issues

Resolved

Major outage

Started over 3 years agoNovember 08, 2022Lasted 27 minutesNovember 08, 20227:348:00 AMUTC

Affected

WhatsApp Integration

Updates

Resolved
November 08, 2022 at 8:00 AMUTC
Resolved
November 08, 2022 at 8:00 AMUTC
The issue was resolved.
Monitoring
November 08, 2022 at 7:59 AMUTC
Monitoring
November 08, 2022 at 7:59 AMUTC
Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.
Investigating
November 08, 2022 at 7:34 AMUTC
Investigating
November 08, 2022 at 7:34 AMUTC
Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.

Callbell - WhatsApp Business API issues – Incident details