Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 99.83%

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Mar 2024
Apr 2024
May 2024

Mobile App - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 99.83%

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Mar 2024
Apr 2024
May 2024

Public API - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 99.83%

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Mar 2024
Apr 2024
May 2024

Facebook Integration - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

WhatsApp Integration - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 99.83%

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Mar 2024
Apr 2024
May 2024

Instagram Integration - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Telegram Integration - Operational

100% - uptime
Mar 2024 · 100%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

Delays in sending messages
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Notification Delays for WhatsApp
  • Resolved
    Resolved

    This incident has been resolved. The speed of event delivery is back to regular values.

  • Investigating
    Investigating

    We are currently investigating this incident. Incoming read notifications may be delayed. Sending messages is not impacted.

WhatsApp Business Send is delayed
  • Resolved
    Resolved

    This incident has been resolved. Our team will closely keep monitoring in the upcoming hours.

  • Identified
    Identified

    Our team found the root issue. Messaging outbound will be restored shortly.

  • Investigating
    Investigating
    We are currently investigating this incident.

Apr 2024

WhatsApp Business Provider issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our provider identified the issue and provided a fix. We'll keep monitoring the situation in the next hours.

  • Investigating
    Investigating

    Our WhatsApp Business Provider is experiencing delays with outbound and incoming messages. We'll keep you posted for further updates.

Mar 2024

Delayed events / notifications issues
  • Resolved
    Resolved

    The problem was identified. Message notifications will be slowly re-delivered, although the delivery timestamp will be out of order. We apologise for the issue this may have caused.

Mar 2024 to May 2024

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