Callbell - Search issues – Incident details

All systems operational

Search issues

Resolved
Degraded performance
Started about 3 years agoLasted about 4 hours

Affected

Web Dashboard

Degraded performance from 3:21 PM to 7:35 PM

Mobile App

Degraded performance from 3:21 PM to 7:35 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    Our team identified the issue. Search is working with delays. We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    Currently search on Callbell is impacted. Chat messaging works as expected. Our team is working on a fix.