Callbell - WhatsApp Business API issues – Incident details
All systems operational
WhatsApp Business API issues
Resolved
Major outage
Started about 2 years agoLasted 27 minutes
Affected
WhatsApp Integration
Major outage from 7:34 AM to 8:00 AM
Updates
Resolved
Resolved
The issue was resolved.
Monitoring
Monitoring
Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.
Investigating
Investigating
Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.
