Callbell - Delays in WhatsApp Business API notifications and messages – Incident details

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Delays in WhatsApp Business API notifications and messages

ResolvedDegraded performance9 hours 30 minutes

Affected

WhatsApp Integration

Degraded performance from 1:00 PM to 10:30 PM

  • ResolvedUTC

    Our BSP partner resolved the issue, messages on WhatsApp Business API should behave normally. We'll keep monitoring the situation in the next hours.

  • InvestigatingUTC

    Our BSP is currently experiencing long delays with message status notifications. Our team is following up closely the situation and working for a fix.