Callbell - Notice history

All systems operational

Web Dashboard - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 99.97%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Mobile App - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 99.97%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Public API - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 99.97%

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Oct 2022
Nov 2022
Dec 2022

Analytics - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Facebook Integration - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

WhatsApp Integration - Operational

100% - uptime
Oct 2022 · 99.93%Nov · 99.94%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Instagram Integration - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Telegram Integration - Operational

100% - uptime
Oct 2022 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2022
Nov 2022
Dec 2022

Notice history

Dec 2022

Public API unavailable
  • Resolved
    Resolved

    The public API is reachable once again. Our team will keep monitoring traffic in the upcoming hours.

  • Investigating
    Investigating

    Our API endpoints (https://api.callbell.eu) are currently not reachable. Webhooks are not impacted by this and are working normally. We are currently investigating this incident.

Nov 2022

callbell.eu domain issues
  • Resolved
    Resolved

    A fix was released, our team will keep monitoring the situation in the upcoming hours.

  • Investigating
    Investigating

    Currently the web and mobile application are not accessible. Our team is working for a prompt fix.

WhatsApp Business API issues
  • Resolved
    Resolved

    The issue was resolved.

  • Monitoring
    Monitoring

    Our partner implemented a fix and messages are flowing back as expected. No messages were lost during the downtime. Our team will keep monitoring in the upcoming hours.

  • Investigating
    Investigating

    Our BSP is having issues with sending and receiving messages from WhatsApp. Our team is investigating and helping for a prompt resolution.

Oct 2022

Slowdowns in Web App
  • Resolved
    Resolved

    The issue was resolved, application speed should be back to normal.

  • Identified
    Identified

    Our search engine is experiencing serious slowdowns and impacting the whole service. Our team is working for a fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

WhatsApp Global Issues
  • Resolved
    Resolved

    Meta marked the issue as resolved. We'll keep monitoring the flow of messages in the upcoming hours

  • Investigating
    Investigating

    Meta is currently experiencing issues on a global scale for WhatsApp:

    https://metastatus.com/whatsapp-business-api

    Messages reception and sending is delayed. Our team is working on a prompt fix and will give regular updates here.

WhatsApp QR API issues
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Oct 2022 to Dec 2022

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